Skip to content
Common Equity NSW - Co-opertaive Housing logo

Choice. Control. Co-operation

Call us on 02 9356 9200

 

Select Language:

Subscribe to the CENSW Newsletter

"*" indicates required fields

Subscribe to the CENSW Newsletter

  • Welcome
  • About Us
    • Our Vision, Mission and Values
    • Our History
    • Company Structure
    • About the Board
    • Board Members
    • Regulatory Code
    • Positions Vacant
  • Housing
    • The Co-operative Housing Model
    • Co-operative Principles
    • New Co-ops Enquiry
    • Co-operative Profiles
    • Co-operative Locations
    • Co-operative Stories
    • Community Properties
    • Regional Meetings
      • Regional Meetings 2023
      • Regional Meetings 2022
      • Regional Meetings 2019
      • Regional Meetings 2018
  • Tenants
    • How to Apply
    • Eligibility
    • Making a Complaint or Appeal
    • Maintenance
    • Services for Tenants
    • Tenant Policies
    • Rent Reviews Fact Sheet Coops July 2025
    • Rent Reviews Fact Sheet Direct Managed July 2025
  • Publications & Resources
    • Capability Statement
    • The Benefits of Co-operatives May 2024
    • CENSW Strategic Plan 2023-2026
    • Annual Reports
    • CENSW Newsletters
    • Customer Service Charter
  • How To Help
  • Contact Us
Members Only Page

Donate

  • I Want To…
    • Apply for housing
    • Know about Co-operative housing
    • Request Maintenance

Request Maintenance

Search

Donate

  • I Want To…
    • Apply for housing
    • Know about Co-operative housing
    • Request Maintenance

Request Maintenance

Search

Tenant Policies

These policies explain how we manage tenancies and support tenants across our services.

They are here to help you understand your rights and responsibilities, how decisions are made, and what to expect from us as your housing provider.

These policies guide things like rent, maintenance, safety, and how we work together as a community.

We aim to keep our policies fair, clear, and easy to follow.

T 4.01 Eligibility and Allocation Policy
T 4.02 Starting a Tenancy
T 4.03 Tenant Rights and Responsibilities
T 4.04 During a Tenancy Policy
T 4.05 Tenant Participation and Engagement Policy Direct Managed tenants
T 4.06 Rent Charges Policy
T 4.07 Rent and Debt Management Policy
T 4.08 Financial Hardship Policy
T 4.09 Absence from Property Policy
T 4.10 Disability Modifications Policy - Direct Managed Tenants
T 4.11 Pets Policy
T 4.12 Domestic and Family Violence Policy
T 4.14 Using CCTV Policy
T 4.15 Breach of Tenancy Policy
T 4.16 Recognition as a Tenant (Succession) Policy
T 4.17 Transfer Policy
T 4.18 Ending a Tenancy Policy
T 4.19 Appeals Policy
T 4.20 Sustaining Tenancies Policy
  • Tenants
  • How to Apply
  • Eligibility
  • Information for Tenants
  • Making a Complaint or Appeal
  • Maintenance
  • Services for Tenants
  • Tenant Policies

Common Equity

© Copyright Common Equity

Visit Us

Suite 11.01

46 Market St

Sydney NSW 2000

View on map

Privacy Policy

 

Get In Touch

PO Box Q1323,

Sydney, NSW 1230

Telephone

Free Call: 1800 066 834

Office: (02) 9356 9200

We acknowledge the traditional Aboriginal owners of the country throughout Australia and pay our respect to them,
their culture and their Elders past, present and future.

© 2026 Common Equity. All Rights Reserved.