Choice. Control. Co-operation

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Resources for tenants

 Get Mutual Website- BCCM Initiative

New online resource on setting up and running co-operatives.  Provides toolkits, links to reports and helpful organisations, as well as a service to connect groups with advisors and experienced professionals.

www.getmutual.coop

Support Service Contact Details

Department of Family and Community Services, Housing

Delivers 24/7 a wide range of services

www.facs.nsw.gov.au

Phone: 1800 422 322

Registrar of Community Housing

Responsible for regulating community housing providers in NSW under the National Regulatory System for Community Housing

www.rch.nsw.gov.au

Phone: 1800 330 940

Tenants Advice and Advocacy Services

Provides free, independent information, advice and advocacy to tenants throughout New South Wales

www.tenants.org.au

NSW Civil and Administrative Tribunal (NCAT)

Former Consumer Trade & Tenancy Tribunal (CTTT)

www.ncat.nsw.gov.au

Phone: 1300 135 399

Housing Appeals Committee (HAC)

An independent avenue of appeal for social housing clients in NSW

www.hac.nsw.gov.au

Phone: 1800 629 794

Legal Aid NSW

Provides legal services to disadvantaged people

www.legalaid.gov.au

Phone: 1800 330 940

Law Access NSW

A free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW.

www.lawaccess.nsw.gov.au

Phone: 1 300 888 529

Link2home

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

Free Call: 1800 152 152

Domestic Violence Line

Provides telephone counselling, info and referrals for people who are experiencing or have experienced domestic violence. 24/7 wide range of services 

Free Call: 1800 656 463

NSW Federation of Housing Associations

The peak industry body for housing associations in NSW.  Housing associations are not-for-profit managers and developers of low cost housing.

www.communityhousing.org.au

Phone: 02 9281 7144

Council of Social Service of NSW (NCOSS)

The peak body for the social and community services sector in NSW

www.ncoss.org.au

Phone: 02 9211 2599

Greater Sydney Aboriginal Tenants Service

Covers Sydney, Blue Mountains, Central Coast, Hawkesbury, Macarthur areas. Provides free, independent information, advice and advocacy to Aboriginal tenants.

Phone: 02 9698 0873