Tenant Policies These tenancy policies are listed in order of each phase of the tenancy lifecycle. T 4.01 Eligibility and Allocation Policy T 4.02 Starting a Tenancy T 4.03 Tenant Rights and Responsibilities T 4.04 During a Tenancy Policy T 4.05 Tenant Participation and Engagement Policy Direct Managed tenants T 4.06 Rent Charges Policy T 4.07 Rent and Debt Management Policy T 4.08 Financial Hardship Policy T 4.09 Absence from Property Policy T 4.10 Disability Modifications Policy - Direct Managed Tenants T 4.11 Pets Policy T 4.12 Domestic and Family Violence Policy T 4.14 Using CCTV Policy T 4.15 Breach of Tenancy Policy T 4.16 Recognition as a Tenant (Succession) Policy T 4.17 Transfer Policy T 4.18 Ending a Tenancy Policy T 4.19 Appeals Policy T 4.20 Sustaining Tenancies Policy Tenants How to Apply Eligibility Information for Tenants Making a Complaint or Appeal Maintenance Services for Tenants Tenant Policies