Tenant Policies & Forms Guide for Assessment of Applicant’s Income and Assets C 1.3 START OF TENANCY POLICY AND PROCEDURE FEBRUARY 2021 C 1.4 RECOGNITION AS A TENANT POLICY AND PROCEDURE FEBRUARY 2021 C 1.5 VISITORS AND ADDITIONAL OCCUPANTS POLICY MARCH 2021 C 1.6 ABSENCE FROM PROPERTY POLICY JUNE 2020 C 1.7 RENT POLICY AND PROCEDURE MAY 2020 C 1.9 CHANGING NEEDS OF TENANTS C 1.11 BREACH OF TENANCY POLICY AND GUIDELINES OCTOBER 2020 C 1.12 ENDING OF TENANCY POLICY MARCH 2021 C 1.13 VACANT PROPERTY POLICY DECEMBER 2020 C 1.14 COMPLAINTS POLICY MARCH 2021 C1.17 TENANT RIGHTS POLICY MAY 2019 C1.19 FINANCIAL HARDSHIP POLICY AND PROCEDURE OCTOBER 2020 C 1.20 RENT ARREARS POLICY JANUARY 2021 C 1.21 SUSTAINABILITY POLICY C1.22 MANAGEMENT INITIATED TRANSFER POLICY AND PROCEDURE FEBRUARY 2021 C 1.24 ANTISOCIAL BEHAVIOUR POLICY JANUARY 2021 C 1.25 APPEALS POLICY MARCH 2021 Tenants How to Apply Eligibility Information for Tenants Making a Complaint or Appeal Maintenance Services for Tenants Tenant Policies & Forms Forms ANTISOCIAL BEHAVIOUR FACTSHEET ANTISOCIAL BEHAVIOUR LOG FORM Property and Maintenance Policies PM 1.04 HANDLING RESPONSIVE MAINTENANCE REQUESTS PM 1.10 SCHEDULE 3 WORKS POLICY and PROCEDURE NOVEMBER 2020 PM 1.11 TENANT FUNDED ALTERATION POLICY and PROCEDURE NOVEMBER 2020 PM 1.12 DISABILITY MODIFICATIONS POLICY and PROCEDURE NOVEMBER 2020
